A range of out-of-hours services offer access to health care for urgent medical problems that cannot wait until the Practice is next open. The out-of-hours period runs from 6.30pm to 8.00am on weekdays and all day at weekends and on bank holidays.
Pharmacy First
Your local pharmacy can now supply prescription-only treatment, if they believe you need it, for the following conditions:
- Uncomplicated urinary tract infections (women aged 16 to 64)
- Sinusitis (for patients aged 12 years and over only)
- Sore throat (aged 5+)
- Earache (aged 1 year-17)
- Infected insect bite (aged 1 year+)
- Impetigo (aged 18 years+)
- Shingles (aged 18 years+)
If you are feeling unwell with any of these conditions, you can go to your local participating pharmacy and ask for a consultation with the pharmacist. The pharmacist will be able to make recommendations based on your clinical needs. If you are supplied with a prescription-only medication, usual prescription charges would apply unless you qualify for free prescriptions.
Central London Enhanced Access Service
The Central London Enhanced Access Service means that patients registered with a Central London GP Practice can see clinicians in the evenings and at weekends. These appointments take place at two hubs in Westminster.
- South Westminster Centre for Health, St Georges House, 82 Vincent Square, London, SW1P 2PF (nearest tube: Pimlico): 6.30pm to 8pm on weekdays and 9am to 4pm on Saturdays
- The Connaught Square Practice, 41 Connaught Square, St George’s Fields, London, W2 2HL (nearest tube: Marble Arch): 6.30pm to 8pm on weekdays and 9am to 4pm on Saturdays
- A remote telephone clinic also operates during weekdays 6.30pm to 8pm and 9am to 5pm on Saturdays.
To book an appointment at one of the Enhanced Access hubs, you should call your registered GP surgery or, if your GP surgery is closed, call the hub service on 020 3884 9637 or call NHS 111. The service does not offer walk-in appointments.
Need to treat a minor illness or have an open wound which needs stitching/dressing? Soho Walk-in Centre (1 Frith Street, W1D 3HZ) may be an option
The walk-in centre is available to anyone over 16 years old except pregnant women.
Opening Hours
- Monday: Closed
- Tuesday-Friday: 8am – 6pm
- Saturday-Sunday: 10am – 6pm
- Bank holidays: 10am – 6pm
Conditions/requests Soho Walk-in Centre cannot help with: travel vaccinations, repeat prescriptions, sick certificates, sexual health screening, X-rays, referrals to specialist services for chronic conditions, chronic would care such as leg ulcerations, blood tests.
NHS 111 can help
You can still call NHS111 if you need urgent help or advice. NHS111 will remain open 24 hours a day, seven days a week. You can also access NHS111 online at 111.nhs.uk or using the NHS App.
Emergency Care
Accident and Emergency (A&E) Departments assess and treat patients with life-threatening serious injuries or illnesses. You should visit A&E or call 999 for life-threatening emergencies, such as:
- loss of consciousness
- acute confused state and fits that are not stopping
- persistent, severe chest pain
- breathing difficulties
- severe bleeding that cannot be stopped.
If you need an ambulance, call 999.
Major A&E Departments offer access 24 hours a day, 365 days a year.
A list of local A&E Departments follows below:
- St Mary’s Hospital, Praed Street, Paddington, London W2 1NY
- Charing Cross Hospital, Fulham Palace Road, London W6 8RF
- Chelsea and Westminster Hospital, 369 Fulham Road, London SW10 9NH
- University College London Hospital, Ground Floor, 235 Euston Road
- Western Eye Hospital, 153-173 Marylebone Road, London NW1 5QH
Experiencing a mental health problem?
NHS 111 is now able to offer help and advice for mental health issues as well. If you need urgent support for your mental health or are experiencing a mental health crisis, then you can call the crisis line on 0800 0234 650.
The Samaritans hotline is open 24 hours a day, every day of the year. If you need to talk to someone at any point, please call 116 123, from any phone for FREE.